Terms and Conditions

These Terms form a binding agreement between you and SSO Artists Entertainment, LLC ("SSO," "we," "us," or "our") when you access or use an SSO website, public page, account area, application, API, dashboard, support channel, or other service that links to these Terms (collectively, the "Services").

By accessing or using the Services, you agree to these Terms and to any policies incorporated by reference. If you do not agree, do not use the Services. Merely viewing a public webpage does not create a commercial distribution, agency, employment, fiduciary, partnership, or joint-venture relationship.

You may browse public portions of the Services if you can lawfully do so. To create a business account, submit content, purchase services, accept a sales order, or bind an organization, you must have legal capacity and authority to act for yourself or the organization identified in the account or agreement.

If you are below the age of majority where you live, an authorized parent, guardian, or legally capable organizational representative must review and enter any binding commercial arrangement. The Services are not directed to children under 13, and users may not knowingly submit personal information from children under 13 except through a legally compliant, specifically authorized workflow.

Some Services are offered only under a signed sales order, quote, distribution agreement, master services agreement, statement of work, data-processing addendum, developer agreement, or other written contract. Those documents may define pricing, delivery obligations, rights, service levels, ownership, reporting, confidentiality, data processing, renewal, and termination.

• A signed agreement controls over these Terms for the specific Services covered by that agreement.
• Product documentation, technical requirements, support instructions, and platform rules supplement these Terms.
• A purchase order or customer form does not modify SSO terms unless SSO expressly accepts the modification in a signed writing.

SSO may provide music and media distribution infrastructure, delivery tooling, metadata operations, content processing, engineering, analytics, catalog management, rights administration support, professional services, technical integrations, partner interfaces, status information, and related services.

Descriptions, screenshots, documentation, roadmaps, availability indicators, estimated delivery times, and feature lists are informational and may change. Unless a signed agreement expressly states otherwise, SSO does not guarantee placement, editorial selection, audience growth, revenue, chart performance, certification, platform acceptance, or uninterrupted availability.

You must provide accurate account and organizational information, keep credentials confidential, use reasonable security controls, and promptly report suspected unauthorized access. You are responsible for activity performed through your account by users you authorize.

• Do not share credentials outside your authorized team or bypass role-based access controls.
• Use unique credentials and multi-factor authentication where offered.
• Keep billing, rights-holder, tax, contact, and payout information current.
• Notify SSO promptly when a team member should lose access or an account may be compromised.

SSO may require identity, authority, ownership, security, or contract verification before granting or restoring access.

As between you and SSO, you retain ownership of music, recordings, compositions, artwork, audiovisual works, metadata, names, likenesses, trademarks, documentation, files, and other materials that you submit or authorize for processing ("Customer Content"), subject to rights held by other parties.

You grant SSO a non-exclusive, worldwide, sublicensable license for the term of the applicable Service to host, copy, encode, transcode, format, reproduce, distribute, transmit, display, communicate, deliver, validate, analyze, store, administer, and otherwise use Customer Content as reasonably necessary to provide, secure, support, improve, document, and enforce the Services and the applicable agreement.

This operational license does not transfer ownership to SSO. Additional rights may be stated in a signed distribution, publishing, administration, production, marketing, or services agreement.

You represent and warrant that you have all rights, permissions, licenses, consents, releases, and authority necessary for SSO and its delivery recipients to use Customer Content as contemplated by the Services.

• Master recording, composition, publishing, synchronization, mechanical, public-performance, neighboring-rights, sample, beat, producer, featured-artist, artwork, photography, name, likeness, trademark, and publicity rights, as applicable.
• Accurate ownership splits, territories, release dates, contributor credits, explicit-content labels, identifiers, and contractual restrictions.
• Any union, guild, collective-management, label, publisher, producer, or performer obligations applicable to the content.
• Authority to issue delivery, update, takedown, monetization, claims-management, and dispute instructions.

SSO may request supporting documentation and may reject, hold, restrict, or remove content when rights are uncertain or disputed.

You are responsible for the completeness and accuracy of metadata, identifiers, files, artwork, credits, territories, pricing instructions, release dates, rights data, and delivery instructions. You must follow applicable technical specifications and recipient rules.

SSO may normalize formatting, validate identifiers, map fields, generate technical derivatives, correct obvious technical errors, or request changes. Automated validation does not guarantee legal ownership, factual accuracy, platform acceptance, or compatibility with every recipient.

Delivery, processing, and reporting may depend on UPC, EAN, ISRC, ISWC, catalog, party, release, asset, territory, and other identifiers. Duplicate, invalid, conflicting, or reused identifiers may delay or prevent delivery.

The Services may interact with digital service providers, social platforms, retailers, collection societies, metadata databases, payment providers, hosting providers, technical vendors, and other third parties. Their terms, policies, technical requirements, moderation decisions, reporting methods, and availability may apply independently.

SSO does not control third-party acceptance, processing, display, monetization, recommendation, removal, reporting, territory coverage, payout schedules, or policy changes. SSO may act on recipient instructions, suspected fraud, legal requests, ownership conflicts, technical errors, or platform-policy enforcement.

Fees, commissions, revenue shares, minimums, recoupment, reserves, payout thresholds, payment timing, currencies, and reporting are governed by the applicable signed agreement or checkout terms. You must pay undisputed amounts when due and provide accurate payment and tax information.

Requests to update or remove delivered content may require recipient processing and are not necessarily immediate. Some historical, transactional, legal, reporting, archival, or rights-management records may remain after public removal.

SSO may correct technical data, suspend delivery, issue or honor takedowns, quarantine assets, limit monetization, or preserve records when reasonably necessary to address rights disputes, fraud, security, legal obligations, policy violations, or system integrity.

You may not use the Services to:

• Infringe copyright, trademark, privacy, publicity, contractual, or other rights.
• Submit content or metadata you do not have authority to distribute, monetize, modify, or administer.
• Commit fraud, manipulate streams or engagement, create artificial activity, impersonate another person, or misrepresent ownership, identity, affiliation, audience, or performance.
• Transmit malware, interfere with security, probe systems without authorization, scrape protected areas, evade rate limits, or reverse engineer except where law expressly permits.
• Submit unlawful, deceptive, defamatory, exploitative, or privacy-invasive material, or content that creates a credible risk of harm.
• Use automated access, APIs, or credentials outside documented limits or granted permissions.
• Circumvent sanctions, export controls, geographic restrictions, contractual restrictions, or platform enforcement.

The Services, software, interfaces, designs, documentation, databases, compilations, workflows, trademarks, logos, reports, text, graphics, and other SSO materials are owned by SSO or its licensors and are protected by intellectual-property laws.

Subject to these Terms, SSO grants you a limited, revocable, non-exclusive, non-transferable right to access and use the Services for their intended purpose. No rights are granted by implication. You may not copy, resell, sublicense, white-label, modify, or create derivative works from SSO materials unless expressly authorized.

Feedback may be used by SSO without restriction or compensation, provided SSO does not publicly identify you as the source without permission.

SSO respects intellectual-property rights. A rights complaint should identify the protected work, the material at issue, the location or identifier of the material, the complainant's authority, reliable contact information, a good-faith statement, and any supporting documentation.

Submit rights notices through the SSO contact portal. SSO may request additional verification, forward relevant information to affected parties, preserve records, restrict content, or respond under applicable notice-and-takedown procedures.

Knowingly submitting false claims or counterclaims may create legal liability.

Nonpublic technical, business, financial, security, catalog, customer, pricing, roadmap, credential, and operational information disclosed through restricted Services may be confidential. You must use it only for the authorized purpose, protect it with reasonable care, and disclose it only to people who need it and are bound by appropriate obligations.

Confidentiality obligations do not apply to information that is lawfully public through no breach, already lawfully known without restriction, independently developed, or lawfully received from another source. Legally compelled disclosure must be limited to what is required, with notice where legally permitted.

API access may be subject to separate credentials, scopes, quotas, rate limits, documentation, usage restrictions, monitoring, and developer terms. You may use API data only for authorized purposes and must secure tokens and keys.

SSO may change, deprecate, throttle, suspend, or discontinue an endpoint; reject abusive requests; rotate credentials; and require migration to newer versions. You may not use API access to reconstruct restricted databases, identify individuals unlawfully, bypass user choices, or provide competing access to protected SSO functionality.

SSO may perform planned or emergency maintenance, modify infrastructure, release updates, change features, impose limits, or discontinue portions of the Services. Status information is provided for operational transparency but may be delayed, estimated, incomplete, or based on third-party signals.

Unless a signed service-level agreement states otherwise, the Services are provided without an uptime guarantee, and temporary limitations or interruptions do not automatically create credits, refunds, or damages.

SSO may limit, suspend, or terminate access when reasonably necessary for security, nonpayment, contract expiration, legal compliance, rights disputes, fraudulent or abusive activity, material breach, platform requests, risk management, or protection of users and systems.

You may stop using public Services at any time. Termination of commercial Services is governed by the applicable agreement. Provisions that by their nature should survive will survive, including ownership, payment, confidentiality, disclaimers, liability limits, indemnity, dispute terms, and record-retention rights.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." SSO DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

SSO does not warrant that the Services will be uninterrupted, error-free, secure, complete, or compatible with every system; that data or reports will be free from delay or correction; or that content will be accepted, monetized, recommended, displayed, or retained by any third party.

Nothing in these Terms excludes a warranty or right that cannot lawfully be excluded.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SSO AND ITS AFFILIATES, OFFICERS, EMPLOYEES, CONTRACTORS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES; LOSS OF PROFITS, REVENUE, GOODWILL, OPPORTUNITY, DATA, OR CONTENT; OR COSTS OF SUBSTITUTE SERVICES, ARISING FROM OR RELATED TO THE SERVICES.

UNLESS A SIGNED AGREEMENT PROVIDES A DIFFERENT CAP, SSO'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID SSO FOR THE AFFECTED SERVICE DURING THE SIX MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) US $100.

These limitations apply regardless of legal theory and even if a remedy fails of its essential purpose, but they do not apply where prohibited by law or to liability that cannot lawfully be limited.

To the extent permitted by law, you will defend, indemnify, and hold harmless SSO and its affiliates, officers, employees, contractors, and service providers from third-party claims, losses, liabilities, damages, judgments, settlements, penalties, and reasonable legal fees arising from Customer Content, your instructions, your breach of these Terms or a representation, infringement or rights disputes, fraudulent or unlawful conduct, or misuse of the Services.

SSO will provide reasonable notice of a covered claim and may participate with counsel of its choice. You may not settle a claim in a way that admits fault by SSO, imposes nonmonetary obligations on SSO, or fails to fully release SSO without written consent.

Questions about these Terms, a legal notice, or the authority to use content may be submitted through the contact portal. Include your name, organization, relevant account or release identifiers, the section involved, and enough detail for SSO to evaluate the request.